Khaadi

Visionet Systems enables digital transformation for global fashion firm

Visionet Systems enables digital transformation for global fashion firm

Client

A global, multi-brand designer, distributor, and retailer of fashion apparel.

Business Challenge

To streamline operations and facilitate rapid business expansion, our client required a unified apparel solution that spanned sourcing, production, wholesale, retail, and internal operations. The solution needed to offer scalability, accommodate the specific needs of the apparel industry, and integrate with the client’s existing e-commerce platform. For an enhanced in-store shopping experience, a mobile-friendly, ERP-integrated POS system was also required.

Solution

Visionet Systems implemented Microsoft Dynamics AX 2012 R3 for the client, including modules for Finance, Retail Back-Office, Operations, and Warehouse Order Fulfilment. Microsoft Dynamics AX is a highly scalable platform with extensive support for customization and integration. Visionet also deployed their proprietary EdgeAX framework, which provides an enhanced user experience for apparel retail within Dynamics AX. The entire solution was deployed on Microsoft Azure Cloud.

To provide a modern and efficient in-store shopping experience, Visionet deployed TabletPOS, a mobile-ready POS solution. This POS system was then integrated with Dynamics AX to provide real-time performance metrics on sales transactions and product inventory

The client’s existing digital commerce platform was also integrated with Dynamics AX using CommerceLink, Visionet’s e-commerce integration solution, which enabled the centralized management of product information, pricing, merchandising, and marketing.

Visionet also implemented several omni-channel business processes, including cross-channel order fulfilment and real-time analytics across all retail channels.

Benifits
  • Visionet’s in-depth understanding of apparel manufacturing, distribution, and retail, coupled with their use of proven methodologies and proprietary accelerators, resulted in a shorter implementation cycle and more immediate results.
  • By integrating their brands’ in-store POS systems and online shopping platforms with Dynamics AX, the client can offer its customers omni-channel fulfilment options, including “pay online, pick up in-store” and “buy online, return anywhere”, which improve customer satisfaction and encourage repeat business.
  • Since Dynamics AX acts as a centralized platform for managing the client’s products, inventory, and merchandizing across all retail channels, customers now enjoy a more consistent shopping experience, which enhances brand loyalty.
  • With information on transactions, customers, sourcing, production, inventory, and financials from all retail channels consolidated in Dynamics AX, decision makers gain access to a comprehensive, 360-degree view of operations across the supply chain for all brands and geographical locations.
  • Enhanced business intelligence and forward-looking analytics provide clear, actionable insights into company-wide performance, helping the client assess demand and react to market changes with speed and efficiency.
  • Microsoft Dynamics AX will continue to function as a high-performance operational backbone for the client over the next several years as they expand their business.
  • The virtually maintenance-free Microsoft Azure Cloud platform offers low operating costs, long-term savings, and improved margins.

"This Omni channel solution is helping us to exceed the ever-evolving expectations and needs of our customers by providing them with an enhanced, brand-right experience across all channels."

Michael Saunders

Chief Operating Officer (COO) of Dutch, LLC.